Privacy Policy

Last Updated: 15.10.2025

CWC Coaching and Consulting (“I”, “me”, or “my”) is a sole trader business based in Ireland providing personal, confidence, career and workplace coaching services.
I am committed to protecting your privacy and handling your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

If you have any questions about this policy or your data, please contact: info@cwccoaching.ie

What Data Do We Collect? I may collect and store personal information such as:

  • Your name, phone number, and email address

  • Coaching notes and related materials

  • Payment and invoicing details

  • Messages, emails, and scheduling information

  • Any information you voluntarily provide through forms or consultations

I do not collect unnecessary data or track website visitors through cookies or analytics.

How Do We Collect Your Data? I collect your data when:

  • You contact me directly by email, phone, or social media

  • You register for a workshop, session, or event via Zoom

  • You complete a coaching enquiry or intake form

  • You make a payment or request an invoice

  • You share your details at your own discretion to receive information or resources

All personal information is collected directly from you and stored securely.

How Will We Use Your Data? Our information is used to:

  • Deliver and manage coaching sessions, workshops, or events

  • Communicate with you about appointments, services, or event details

  • Process payments and maintain business records for legal compliance

  • Send follow-up information, resources, or updates related to your enquiry or previous interaction

You can unsubscribe from any email at any time by replying or contacting info@cwccoaching.ie.
Once requested, your contact details will be removed within 14 calendar days.

I will never sell or share your data for marketing purposes.

How Long Will We Keep Your Data? Personal information is retained only for as long as necessary:

  • Coaching and payment records: normally up to 7 years for tax and legal requirements

  • Enquiry or event registration details: deleted when no longer needed or upon request

If you wish your information to be removed sooner, please email info@cwccoaching.ie. Your data will be permanently deleted within 14 calendar days, unless required by law to retain it.

Sharing and Security I may share limited data with trusted third parties such as:

  • Secure communication tools (e.g. Zoom, email, scheduling platforms)

All third parties are GDPR-compliant and handle data securely.
I use password protection, encryption, and restricted access to safeguard information. If a data breach occurs, I will notify you and the Irish Data Protection Commission (DPC) if required by law.

Your Rights You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent or unsubscribe from emails at any time

  • Restrict or object to processing

  • Request a copy of your data in a portable format

  • Lodge a complaint with the Data Protection Commission at www.dataprotection.ie

To exercise these rights, please contact info@cwccoaching.ie

Policy Updates This policy may be updated periodically. The latest version will always be available on my website.